You probably have a number of questions you want to ask, so we have answered a few of them here. If, after reading this information, you need to know anything else then just Contact Us. We will be happy to help.

What is an Assessor?

Assessors deal with insurance claims. Many people confuse Assessors with Loss Adjusters. A Loss Adjuster deals with the claim on behalf of the Insurance Company who pays them. You, the Policyholder, appoint an Assessor to deal with your claim on your behalf. An Assessor will ensure you get all that you are entitled to and make sure that your claim is not unfairly reduced.

AJC Consultants are Assessors. So we act for you, not the Insurance Company.

What areas do we cover?

We can cover all areas within the United Kingdom.

How can we help?

From the moment that you appoint us, you can leave everything to us. We feel it is vital to know that you are worry free. Circumstances that lead to making a claim can be disruptive and traumatic enough without having to spend more time arguing with your Insurance Company.

We take care of all the paperwork, telephone calls, negotiation, etc. You can have as much or as little involvement in the handling of your claim as you wish. We will always keep you fully advised of the position of your claim without you having to do a thing.

Why use AJC Consultants?

We are different from other loss assessors for a number of reasons. Firstly, you can be assured of a friendly and helpful service from the first time you make contact with us. Throughout we will keep you informed of progress on a regular basis. You will find us understanding and supportive of your situation and on hand to offer advice on all aspects of your claim.

Secondly, many other companies specialise in either commercial claims or domestic claims (home contents, buildings, etc.). Other assessors deal purely with building claims. AJC Consultants Ltd are experts in dealing with both commercial and domestic claims. We also have a huge amount of experience dealing with Let Properties.

Thirdly, and most importantly, our experience within the insurance field means that we know how Insurance Companies operate and how claims are reduced and turned down, what tactics they use, etc.

In short, we know what to expect from the Insurance Company and are better prepared to act.

How much do we charge?

All Assessors work on a percentage basis and we are no different. Our usual fee is 10% of the total claim settlement. So, if we secure for you a settlement of £9,000 then our fee is £900 and you will receive the balance of £8,100.

You may ask why appoint an Assessor and 'lose' 10% of the claim settlement? It is important to remember that generally claim settlements are far higher when handled by an Assessor and tend to far exceed the fees charged!

What if I've already received a settlement offer?

If you have already been made an offer that you think is low, you may be worried that by appointing an Assessor you will lose 10% of the amount and not get a better settlement. We are able to work around this problem by only charging 10% of the amount we obtain for you over and above the existing settlement offer.

When should I appoint an Assessor?

A mistake many people make is to start to deal with the claim themselves and only appoint an Assessor when it becomes obvious that their claim is being reduced or delayed. By this stage it can be difficult to reverse some of the damage done. It is always best to appoint an Assessor at the earliest possible stage.

What should I do now?

Contact Us - Remember, the sooner we can act for you, the more we can do for you. Contact us to appoint us or simply to ask anything you are not sure of. We will be happy to talk to you about your claim. All calls are strictly confidential and we will not contact your Insurance Company until you instruct us to do so. Alternatively, complete our enquiry form on-line.

Most people who are given low settlements or have their claim turned down do nothing about it. Once we are appointed to act on your behalf, we'll make sure you receive your full entitlement.